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a corporate christmas
 
 
If IBM ran Christmas...
They would want one big Santa, dressed in blue, where kids queue up for their present-processing. Receiving presents would take about 24-36 hours of mainframe processing time.

If Microsoft ran Christmas...
Each time you bought an ornament, you would have to buy a tree as well. You wouldn't have to take the tree, but you still have to pay for it anyway. Ornament/95 would weigh 1500 pounds (requiring a reinforced steel countertop tree), draw enough electricity to power a small city, take up 95% of the space in your living room, would claim to be the first ornament that uses the colors red/green together. It would interrogate your other decorations to find out who made them. Most everyone would hate Microsoft ornaments, but nonetheless would buy them since most of the other tree types wouldn't work with their hooks.

If Apple ran Christmas...
It would do everything the Microsoft ornaments do, but years earlier, and with a smaller mouse (not stirring of course).

If Silicon Graphics ran Christmas...
Ornaments would be priced slightly higher, but would hang on the tree remarkably quickly. Also the colors of the ornaments would be prettier than most all the others. Options would be available for 'equalization' of color combinations on the tree.

If Dell ran Christmas...
Wait a minute? Isn't IBM running this Christmas..?

If Fisher Price ran Christmas...
"Baby's First Ornament" would have a hand-crank that you turn to hang the thing on the tree.

If The Rand Corporation ran Christmas...
The ornaments would be large perfectly smooth and seamless black cubes. Christmas morning there would be presents for everyone, but no one would know what they were. Their service department would have an unlisted phone number, and be located at the North Pole. Blueprints for ornaments would be highly classified government documents. X-Files would have an episode about them.

If the NSA ran Christmas...
Your ornaments would have a secret trap door that only the NSA could access in case they needed to monitor your tree for reasons of national security.

If DEC ran Christmas...
We used to have Christmas back in the '70s, didn't we?

If Hewlett-Packard ran Christmas...
They would market the Reverse Polish Ornament, which is put in your attic on the weekend after Thanksgiving, and placed out for viewing the day after the January Bowl Games.

If Sony ran Christmas...
Their Personal Xmas-ing Device, which would be barely larger than an ornament and flat, would allow you to celebrate the season with a device attached conveniently to your belt.

If the Franklin Mint ran Christmas...
Every month, you would receive another lovely hand-crafted item from an authentic Civil War pewter ornament collection. Each ornament would weight about seven pounds, and require you to pay shipping and handling charges.

If Cray ran Christmas...
The holiday season would cost $16 million but would be celebrated faster than any other holiday during the year.

If Thinking Machines ran Christmas...
You would be able to hang over 64,000 ornaments on your tree (all identical) at the same time.

If Timex ran Christmas...
The holiday would be cheap, small, quartz-crystal driven, and would let you take a licking and keep on shopping.

If Radio Shack ran Christmas...
The staff would sell you ornaments, but not know anything about them or what they were for. Or you could buy parts to build your own tree.

If University of Waterloo ran Christmas...
They would immediately change the name to WatMas.

customer support logs
 
 
Actual dialog of a former Customer Support employee:

Support: "Ridge Hall computer assistant; may I help you?"

Customer: "Yes, well, I'm having trouble with WordPerfect."

Support: "What sort of trouble?"

Customer: "Well, I was just typing along, and all of a sudden the words went away.",

Support: "Went away?"

Customer:"They disappeared."

Support: "Hmm. So what does your screen look like now?"

Customer: "Nothing."

Support: "Nothing?"

Customer: "It's blank; it won't accept anything when I type."

Support: "Are you still in WordPerfect, or did you get out?"

Customer: "How do I tell?"

Support: "Can you see the C:\ prompt on the screen?"

Customer: "What's a sea-prompt?"

Support: "Never mind. Can you move the cursor around on the screen?"

Customer: "There isn't any cursor: I told you, it won't accept anything I type."

Support: "Does your monitor have a power indicator?"

Customer: "What's a monitor?"

Support: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

Customer: "I don't know."

Support: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

Customer: ......"Yes, I think so."

Support: "Great! Follow the cord to the plug, and tell me if it's plugged into the wall."

Customer: ......"Yes, it is."

Support: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

Customer: "No."

Support: "Well, there are. I need you to look back there again and find the other cable."

Customer: ......"Okay, here it is."

Support: "Follow it for me, and tell me if it's plugged securely into the back of your computer."

Customer: "I can't reach."

Support: "Uh huh. Well, can you see if it is?"

Customer: "No."

Support: "Even if you maybe put your knee on something and lean way over?"

Customer:"Oh, it's not because I don't have the right angle-it's because it's dark."

Support: "Dark?

Customer: "Yes-the office light is off, and the only light I have is coming in from the window."

Support: "Well, turn on the office light then."

Customer:"I can't."

Support: "No? Why not?"

Customer: "Because there's a power outage."

Support: "A power... A power outage? Aha! Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"

Customer: "Well, yes, I keep them in the closet."

Support: "Good! Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."

Customer: "Really? Is it that bad?"

Support: "Yes, I'm afraid it is."

Customer: "Well, all right then, I suppose. What do I tell them?"

Support: "Tell them you're too stupid to own a computer."

microsoft versus gm
 
 
Microsoft vs. GM

At a recent computer expo (COMDEX), Bill Gates reportedly compared the computer industry with the auto industry and stated, "If GM had kept up with technology like the computer industry has, we would all be driving twenty-five dollar cars that got 1000 mi/gal."

Recently General Motors addressed this comment by releasing the statement, "Yes, but would you want your car to crash twice a day?"

And...

1. Every time they repainted the lines on the road you would have to buy a new car.

2. Occasionally your car would die on the freeway for no reason, and you would just accept this, restart and drive on.

3. Occasionally, executing a maneuver would cause your car to stop and fail and you would have to re-install the engine. For some strange reason, you would accept this too.

4. You could only have one person in the car at a time, unless you bought "Car95" or "CarNT". But, then you would have to buy more seats.

5. Macintosh would make a car that was powered by the sun, was reliable, five times as fast, twice as easy to drive, but would only run on five percent of the roads.

6. The Macintosh car owners would get expensive Microsoft upgrades to their cars, which would make their cars run much slower.

7. The oil, gas and alternator warning lights would be replaced by a single "general car default" warning light.

8. New seats would force everyone to have the same size butt.

9. The airbag system would say, "Are you sure?" before going off.

proper floppy disk care
 
 
By following the instructions below, you should have error-free, long-lasting floppy disks.
  1. Never leave diskettes in the disk drive, as data can leak out of the disk and corrode the inner mechanics of the drive. Diskettes should be rolled up and stored in pencil holders.

  2. Diskettes should be cleaned and waxed once a week. Microscopic metal particles can be removed by waving a powerful magnet over the surface of the disk. Any stubborn metallic shavings can be removed with scouring powder and soap. When waxing the diskettes, make sure the surface is even. This will allow the diskette to spin faster, resulting in better access time.

  3. Do not fold diskettes unless they do not fit into the drive. "Big" diskettes may be folded and used in "little" disk drives.

  4. Never insert a diskette into the drive upside down. The data can fall off the surface of the disk and jam the intricate mechanics of the drive.

  5. Diskettes cannot be backed up by running them through the xerox machine. If your data is going to need to be backed up, simply insert two diskettes into the drive. Whenever you update a document, the data will be written on both diskettes.

  6. Diskettes should not be inserted or removed from the drive while the red light is flashing. Doing so could result in smeared or possibly unreadable text. Occasionally the red light remains flashing in what is known as a "hung" or "hooked" state. If your system is "hooking" you will probably need to insert a few coins before being allowed access to the slot.

  7. If your diskette is full and you need more storage space, remove the disk from the drive and shake vigorously for 2 minutes. This will pack the data enough (Data Compression) to allow for more storage. Be sure to cover all the openings with scotch tape to prevent loss data.

  8. Access time can be greatly improved by cutting more holes in the diskette jacket. This will provide more simultaneous access points to the disk.

  9. Diskettes may be used as coasters for beverage glasses, provided that they are properly waxed beforehand. Be sure to wipe the diskettes dry before using. (see item 2 above)

  10. Never use scissors and glue to manually edit documents. The data is stored much too small for the naked eye, and you may end up with data from some other document stuck in the middle of your document. Razor blades and scotch tape may be used, however, provided the user is equipped with an electron microscope.

  11. Periodically spray diskettes with insecticide to prevent system bugs from spreading.


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