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from the wordperfect help desk
 
 
This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause."

Actual dialogue of a former WordPerfect Customer Support employee with a caller:

"Ridge Hall computer assistant; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went away."

"Went away?"

"They disappeared."

"Hmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's blank; it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind. Can you move the cursor around on the screen?"

"There isn't any cursor, I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

".......Yes, it is."

"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the other cable."

".......Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back of your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle - it's because it's dark."

"Dark?"

"Yes - the office light is off, and the only light I have is coming in from the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power outage."

"A power... A power outage? Ah, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too stupid to own a computer."

tech glossary
 
 
486: The average IQ needed to understand a PC.

State-of-the-art: Any computer you can't afford.

Obsolete: Any computer you own.

Microsecond: The time it takes for your state-of-the-art computer to become obsolete.

G3: Apple's new Macs that make you say 'Gee, three times faster than the computer I bought for the same price a Microsecond ago.'

Syntax Error: Walking into a computer store and saying, "Hi, I want to buy a computer and money is no object."

Hard Drive: The sales technique employed by computer salesmen, esp. after a Syntax Error.

GUI: What your computer becomes after spilling your coffee on it. (pronounced 'gooey')

Keyboard: The standard way to generate computer errors.

Mouse: An advanced input device to make computer errors easier to generate.

Floppy: The state of your wallet after purchasing a computer.

Portable Computer: A device invented to force businessmen to work at home, on vacation, and on business trips.

Disk Crash: A typical computer response to any critical deadline.

Power User: Anyone who can format a disk from DOS.

System Update: A quick method of trashing ALL of your software.

this baby goes 100 laughs per hour
 
 
What do you get when cross a joke with a motorcycle?

A Yamahahaha!
helisoft
 
 
A helicopter was flying around above Seattle when an electrical malfunction disabled all of the aircraft's electronic navigation and communications equipment.

Due to the clouds and haze, the pilot could not determine the helicopter's position. The pilot saw a tall building, flew toward it, circled, and held up a handwritten sign that said "WHERE AM I?" in large letters. People in the tall building quickly responded to the aircraft, drew a large sign, and held it in a building window. Their sign said "YOU ARE IN A HELICOPTER."

The pilot smiled, waved, looked at his map, determined the course to steer to SEATAC airport, and landed safely. After they were on the ground, the copilot asked the pilot how he had done it.

"I knew it had to be the Microsoft Building, because they gave me a technically correct but completely useless answer."


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